Late Updated at: 15th September 2018, Version 2.0.0

Privacy Policy
Introduction

Termitnjak d.o.o (“us”, “we”, or “our”) operates https://www.aissalabs.com/ and https://www.alyx.aissalabs.com (The “Websites”) and Facebook chatbot AISSA Alyx https://www.facebook.com/alyxchatbot/ (The “Chatbot”). For more information about Termitnjak, please visit: https://www.termitnjak.com/en.

This Privacy Policy describes how we collect and handle any information gathered from users of the Websites and Chatbot. By accessing or using the Websites and Chatbots, you expressly consent to the collection, use, storage, processing, and disclosure of your information in accordance with our Privacy Policy.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us through email at support@aissalabs.com.

Purpose of Collecting Your Information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our websites and chatbot (we continually strive to improve our website and chatbot offerings based on the information and feedback we receive from you).
  • To administer a contest, promotion, survey or other website and or chatbot feature.
  • To send periodic emails.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. We use EmailOctopus for mailing services, please refer to this link for further information about their privacy policy: https://emailoctopus.com/legal/privacy

Information Collection And Use
Log Files

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, we use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.Click here to view our cookie policy.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

  • Google: https://policies.google.com/technologies/ads
Third Party Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that we have no access to or control over these cookies that are used by third-party advertisers. Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Geo-Location data

Please be aware we may have access to your geo-location data as we collect and process IP address of all devices you use our software on. Collecting and processing your geo-location data refers to mobile devices as well as computers.It happen regardless you are a Visitor or a Customer.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Disclosure

Our main purpose of gathering Personal Data and other information is to maintain Services, ensure safe and guaranteed Services performance for its users, upgrade and improve functionality of its Services. We do not sell or lease, your Personal Data to any third party. We will never share, sell rent or trade your registration and Personal Information with any marketing or promotional partners without your consent. The following are exceptions, with respect to whom we may share your Personal Information:

  • We reserve the right to disclose Personal Data to any of our parent, subsidiary, affiliated or successor companies.
  • We reserve the right to disclose and the User agrees for the disclosure and transfer its Personal Data and other information relating to the User to Third Party Service Provider (including Sub-processors) such as hosting, customer/support services, e-mail, text messages, push notifications providers or others. On your request we can provide you with a list of entities which may have access to your Personal Data. We ensure these entities have access only to the minimum part of the Personal Data which is necessary for the proper service provision. We shall observe due diligence to make sure the processing of data disclosed to any entities is in compliance with our Privacy Policy and the currently effective law.
  • Personal Data can be disclosed to entities into which our company is merged, or to which our assets, site or operations have been transferred. Mentioned entities will be able to use your Personal Information under the terms of this Privacy Policy. We will notify you if any of these events occur by updating this Privacy Policy and, if practically possible, via other means.
  • You should also be aware that courts of equity, such as Bankruptcy Courts, or governmental authorities may have the authority under certain circumstances to permit your Personal Information to be shared or transferred to third parties (other than Third Party Service Provider) without your permission.

Personal Data and other information provided by User shall not be disclosed to third parties unless the obligation to disclose the information to third parties results from the currently effective provisions of law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or if it is necessary for our security and its rights protection, including the protection against the claims submitted by the third parties. The provided User’s information may be utilized in the event of breach of Terms and Conditions, misuse of funds, the necessity to take action against all User’s unlawful actions. We shall transfer no information or Personal Data to any third parties for marketing purposes. We reserve the right to use the provided Personal Data for the marketing purposes and other purposes connected with presenting up-to-date offer of Services and instructions or tips related to the Service in direct contacts with the Customer. You may opt-out from such e-mails at any time by following the unsubscribe instructions located at the bottom of each communication or by emailing us at support@aissalabs.com.

General Data Protection Regulation (GDPR) Compliance

We are a Data Controller of your information.

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • You have given us permission to do so
  • Processing your personal information is in our legitimate interests
  • We needs to comply with the law

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent
+44 (0) 7541 732185
support@aissalabs.com
London, UK